Connectivity Help – Reinstall Citrix Receiver

The below instructions explain how to uninstall Citrix Receiver and then reinstall the correct version
on your computer.

Step 1: Navigate to Control panel and select “Uninstall a program” under the Programs menu option.

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Step 2: Search for Citrix Receiver, then right click and select uninstall as shown below.

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Step 3: You will get a pop-up asking if you are sure about your selection to uninstall Citrix Receiver,
click on the “Yes” button.

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Citrix Receiver will begin to uninstall.

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Step 4: Once Citrix Receiver has uninstalled, the window will close automatically.

Step 5: Click here to download the correct version of Citrix Receiver.